Want to share your WMS Experience? Give us a review! Send an e-mail to firstname.lastname@example.org and your testimonial may get posted on this page!
Dear World Music Supply, Service is as good as it gets. Got the Castlerock EB-JB45-K electric Bass Guitar in what I think is record time for a mail order shop. It's a good quality guitar with no apparent problems other than a little string buzz on the D string in the second fret but I'm a set up guy and I tweeked it out right away. New strings will probably make it even better. Thanks for the super service. I'll be back
Dear World Music Supply, I could not be any happier with the excellent service received during the Christmas holiday! I was searching for a low end acoustic guitar for my daughter. I was led to WMS by a discount ad for a Takamine. Although the guitar advertised was no longer available, I was able to find another guitar package within my price range. I called customer support about a few questions I had and Brian was very helpful. He discussed 2 guitars I was looking at and from the knowledge he shared I was able to make a decision. The guitar arrived to my home in 2 business days. The people in the shipping department deserve my gratitude as well. The Takamine is very basic, but a wonderful sounding guitar. It was literally ready to play straight out of the box! Thank you WMS for helping me to make my daughter's Christmas very special!
WOW!!!! Finally an online company that has real people answering the phone!!! And they answered my dumb questions! Also the fastest service I've ever had from an online purchase! My amp arrived 2 days after I ordered it. That's a hat trick in my book!!! I will always come to WMS. first for all my musical needs. Great to see a good company that seems to care about customer service!
Thank you. J.W. and D.W.
Dear worldmusicsupply, Hello to all at WMS, I just wanted to say thanks again for your help with getting me the proper footswitch for my new amp. That's just too cool!!! Thankyou-Thankyou-and Thanks again!!! I know you went over and beyond what one could expect to see that my slight issue was solved . What more could anyone ask? I couldn't be more satisfied with my purchases from your awesome company. I will always make World-Music-Supply my first choice in my music equipment needs.
Thanks - kh
Dear Sirs, Recently I have had the pleasure of working with Michael Foster. The service he provided was fast and attentive. He answered all my questions, and went the extra mile making phone calls and contacting other departments to make sure he had all right correct information for me.
Thank you, Michael! Keryl L
I'm writing this to say that my experience in dealing with your company, the people on the phone and my satisfaction with the product and service is too great to let go by without giving you all a big thank you! I bought a Washburn WD760 SWCE which arrived today (1 March). The guitar arrived in flawless condition and is absolutely beautiful. After playing it for about five hours, I am impressed with it a LOT! The sound is to be heard to be believed, its that good, the high notes are like crystal bells, and the action is very soft. The only way I could be happier with my purchase would be if you guys had it on a buy one, get one free offer. LOL
Thanks again. Earl
Danny, Just wanted to thank you again today for making this happen - greatly appreciated! I’ll be looking to buy future purchases with WMS.
Thank you much! Sincerely, Aaron F.
You guys rock! 2 days from when we ordered it, great price, thanks! We have been enjoying it all week, although not necessarily our neighbors!
Hello, Just wanted to say I received Order 74003 today and am pleased with it and the service provided. Throughout this year as well upcoming ones I will be purchasing many, many more guitars and would like to know if WMS offers a discount or coupon code to returning customers. I will be making more purchases very soon so please let me know one way or the other.
Thank you jfp
Hi Jason I just wanted to thank you for all of the help that you gave me in choosing the WD26SCE... it arrived and is a true beauty.. I just hope I can learn enough to play up to its potential. I hope that you and your family have a wonderful holiday
HEy thanks, Terry. I will tell all our fans across Europe that THEY TOO can rock as mightily as The Accused if they shop WORLD MUSIC SUPPLY! HA! Ha! Thanks for the fantastic service . I'll note that in my Feedback for this transaction.
Take Care. Tom N. / The Accused (FastZOmbiesRUle) Seattle, WA
Danny.... Jim D in Texas here...I received the two hanging guitar stands today in fine shape and both guitars are on them. "A photo is enclosed". The Reverse flying V and The Gibson "Map" guitar. A photo is enclosed.....Thanks for having these....
i have to tell you how pleased i am with your company . i purchased the black hamer sfx2 from you and first the shipping was outstanding . second the guitar was better than i was hoping for . just to let you know when the guitar showed up it was unpacked . put in a case and taken straight on stage after being tuned. i am so pleased !!!! i wil highly recond your company to all my music friends . thank you so much , p.j. shabby ....
the not2shabby band ..
Terry, Excellent, You guys are a world class operation…I would buy from you again.
Thanks Again, Ron
thanks the mandy is just great!!! look to doing business with you in future.
thanks again. V.K.
What up Danny!!!? First of all! Thanks a million and half to your company! It arrived today! Too bad I wasn't home. However, the Canada Post place is less than a block from me. Thanks to you I can play this guitar new, as apposed to being forced to buy a diiferent model bought over here. That's the freedom I feel when I buy from USA. I can buy what I want. I'll pay the delivery. So what! You guys give me what I want. I'll contact you guys is in the future. I have a few friends at work and they all speak well of you! I will too!!!!
Love the amp and the service! Great job and a great price. You saved me over $50 from the local Guitar Center. Delivery was quick and the free cord was a bonus!
Hi Adam, I'm sorry to be getting back to you so late. I just wanted to thank you so much for your personal attention you gave to my order! The Matt Sorum percussion pack got here in time for Christmas - whew! Your customer service is EXEMPLARY! Thanks so much for your help. (Please forward this to the president of your company!!)
Thanks for the recent shipment of the bass amp which I ordered for my son. He loved it!
Thanks for the great Deal!Raven P.
To all the people responsible for shipping my dv-4 schecter bass, I thank you. The bass made it all the way to Winnipeg safe and sound. Considering it was processed Dec. 23 and me receiving it Jan 07 that’s just fantastic considering it was the holidays and the bass going through customs. She arrived in perfect condition. I recommend you highly and I will deal with you again.
Thanks again, Ray
Thank you for an above-average online shopping experience. I looked around at several sites, and I found the best guitar at the best price at WMS. I ended up with a nice, glossy black Takamine guitar for $250 below the MSRP. Shipping was free and fast--I ordered the guitar early Tuesday morning and received it on Thursday!! The guitar arrived in near-perfect condition, due in no small part to the ample padding and packaging. I give WMS a solid "A".
Regards, Andrew W.
Hey Danny... I just received a beautiful, WHITE LTD PB-401 guitar in a sweet, fitted OHSC and am very impressed. She's a beauty! Can't wait to get her home, plugged in and singing. Thanks sooo much for your prefessional, musical and aesthetic assistance, quick turnaround and tremendous price. This is my first purchase with World Music Supply and I am looking forward to many, many more. Merry Christmas to You & Yours and World Music Supply!
Thank you so much your customer service is awesome.
Customer Service I want to thank Terry and WMS for giving me the opportunity to put my first amp head on layaway. I was very fortunate to find the Genz Benz El Diablo 100 on sale for $679.99 while shopping on the web. I should be getting my amp head by Wednesday from FedEx. Thanks again, and I look forward to doing business with WMS in the near future.
Mr. Renbarger, you're assistance and expertise is the main reason why I do biz with World Music. My experience with World Music has been that doesn’t make me feel like a number and still get the service of a 'big-box' web-vendor! I plan on continuing my biz relationship with WMS for the foreseeable future! Thanks for everything!
Regards, Rob G.
I had a great experience ordering with you. I will not forget, and my friends will know. Keep in touch.
I received my new Angry Fuzz pedal today and love it. I also appreciate the fast order completion and shipping you provided. As a new customer I appreciate the great service and will definately recommend World Music Supply and shop with you again in the future.
Thanks to each of you, John M.
Dear Mr. Struble, I wish to take this opportunity to express my gratitude for the excellent service I received from World Music Supply during the acquisition of my new Ovation guitar. There were a wide variety models to vet and choose from. Unfortunately, I had way too many windows open and I ultimately clicked on the wrong order. Consequently, the order wound up going through on a Friday just before five o’clock on the tail end of a three-day holiday weekend. The short version is; I noted the mistake on my confirmation email. Terry responded and took swift action to remedy the situation. I wound up getting exactly what I wanted well within the promised delivery time. I was also delighted to get an unblemished, a-stock product at nearly one-third of the published retail price. This is my first order (and band). Given this experience, I look forward to a long-term business relationship with WMS.
- Mike Midland, VA
Hey there W.M.S., Just wanted to tell you that you guys are AMAZING!!! I ordered a guitar, amp, cable, ect. a little while back and am pleased with everything. Shipping only took not even a week, everything was in perfect condition, and the toll-free number answered ALL my questions!!! I wasn't to sure if I wanted to buy any effects pedals from this site being I can just walk up my hill to the music store... and so I went there. $85 for a BOSS DS-1 pedal!!!! Thats preposterous!!!! Here at W.M.S. its only $38!!! I think I made my choice! Im telling you, your site is by far the most AMAZING online music store I've ever visited!!! I'll be sure to order here again! =)
Thank you W.M.S. , Christopher
I Ordered 4 sets of sticks online on Monday night, 07-20-2009 I Received the sticks on Wednesday, 07-22-2009 That is exceptional service and delivery.
Jesse, I bought this EAN70C Takamine from your about a week ago. I must say that I did NOT get what I expected. I honestly expected a longer wait and not quite as prompt of service. THANKS for the speed of processing. Unbelievable customer service. I bought the Takamine with the assumption that I would be able to return it or exchange it should I not like it for any reason . . . THAT AIN'T GONNA HAPPEN. The guitar is like your service, MORE than I expected. I think Takamine has outdone itself on these naturals. Great guitar and service.
Thank you for providing me with an opportunity to share my 'OVATION' experience. I have played Ovation exclusively since 1971 when I purchased my Glen Campbell signature. I also owned what I called the Mac Davis Songwriter Supreme and now I own a Celebriy Deluxe. (Courtesy of World Music Supply). Whenever I have been pickin' and grinnin' with other guitarists, I have usually always been the only one with an Ovation, and it has always been a conversation piece and everyone at the jam has just had to play mine. This has always surprised me since Ovation is sooooo affordable. I can remember back in the 60's when I bought all of those magazines that contained all the song lyrics for the hits of that time, and saw the Ovation ads in the back of the books.It was like a rack of guitars hanging on a wall, with the Ovation sticking out like a sore thumb. I think the slogan was something like "We're the black sheep of the family" or something like that. Then along comes The Glen Campbell Goodtime hour and voila! Ovation! I love Glen's music to this day and he is the reason I began playing Ovation to begin with. Glen Campbell is to Ovation what Sir Paul is to Hofner. You just can't picture one without the other. Again, thank you all for allowing me to share this. Prayerfully when you see my band on tour, all of us will be armed with an Ovation.
Hello, I just wanted to let you know everything arrived and is in perfect shape. Thank you for taking care of my order and having it packed so well to endure the trip through Iraq to me. Thank you again and I will be sure to pass along where I bought it. Best regards,
Mr. Jesse Shinn Thank you for processing the Guitar Order below in a very, very short timeframe. I received the Guitar and other miscellaneous items today, Saturday, January 19, 2008 via FedEX. Delivery was outstanding. Your knowledge of guitars and recommendations were darn good. I own several guitars, three Godins, a C.F. Martin, Hamer, Ibanez, Washburn and a Crestwood. The guitar is an exceptionally well made guitar. After putting new strings on it (I do that with all guitars) and setting it up, which didn't take much, it plays just like I expected it to. The neck is straight, the intonation was perfect and I made a slight adjustment to lower the action. Bottom line ..... I'm a happy customer. In addition, the next time I'm looking for musical products, I will check out your Website, "WorldMusicSupply.com".
This was my first contact with World Music Supply and I can say it was a pleasure, J. Spencer was a great help and his knowledge and pleasant attitude made my buying experience enjoyable. I can assure you that your company will be my first choice in the future.
Jason Spencer dealt with me concerning a much needed bass cab. This, Jason, is a friendly, thoughtful, and a 1st class P R man. In the future, I will personally let all my musician friends know what a great company, and great staff at W M S!
Thank you Terry Q.
The EXO drumset has a good price but it comes in two boxes & one got lost in the mail. Instead of me waiting until it was found, they send me new one and other drums was send back to them. They also gave me free t-shirt for my trouble even tho it wasn't their fault! Good man!
Many Thanks, Spencer! Guitar received and I'm happy with it! Great Service!
Take Care. Danny
Mr. Rjb - I just wanted to thank you for your prompt response and delivery. I received the bongos yesterday during lunch... WOW, what fast delivery. I got these for my 6 year old son, who is fascinated with music. I just wanted to let you know that when it's time for me to purchase additional instruments, I will be returning to your website. Happy Holidays and thank you again.
- K B
Just a thanks for your professionalism and your company's ability to meet my needs in such an efficient manner, you folks took a difficult situation for my business and made it work out! I look forward to doing business with you folks again very soon.
Thank you so much. I recieved the Crate GTX212 and its great. I just ordered more stuff from you and will ALWAYS use your company for all of my needs in the music realm and it is because of you and your freindly service that I do so. Thanks alot.
J. D. Graduate Teaching Assistant/Student Counseling Psychology
Just received the Washburn X10 Pack that we ordered for our son. Ordered Wednesday night and delivered Friday before noon. Man you guys are fast. Unpacked everything and plugged it all in and everything is working fine. Waiting for an excited call from my son when he gets home from school and sees it sitting there. Your web site was easy to navigate and your price for the package put every other site to shame. Don't know how you do it but keep up the good work. World Music Supply has definitely earned repeat business from our household. I just hope my ears can survive until he learns how to play it.
My new Takamine G330b arrived by UPS today and it plays and looks fantastic. This is a great guitar at a great price. Since we have two guitars in the house now, I gave my wife her first guitar lesson tonight. Thanks to you and your staff for your excellent service.
I'D LIKE TO TAKE THE TIME TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE WITH MY ORDER. EVERYTHING WAS TOP NOTCH AND ARRIVED AT MY HOME IN PERFECT CONDITION! YOU MADE SHOPPING WITH PAYPAL A SNAP AND I COULDN'T HAVE GOT A BETTER DEAL/SERVICE LOCALLY. THANK YOU AGAIN SO MUCH, MY KIDS ARE EXCITED TO HAVE A FENDER G-DEC AND ALL THE ACCESSORIES THEY NEEDED. AS THERE NEEDS AND WANTS CHANGE I DEFINATELY KNOW WHERE SHOP. WELL I'VE GOT TO RUN I HERE SWEET HOME ALABAMA BEING PLAYED ON THIER NEW FENDER GEAR.......TAKE CARE.... AND JASON KEEP UP THE GREAT WORK!!!!!
LEE AND MICHELLE
Sir, I received my guitar today and it plays great thanks for your time and help with getting me a guitar out here where I am at. Thanks for your support of the Marines out here in the war on terrorism. V/R Sgt Clevenger TAOC SID MACS-2 DET FWD
I would like to thank you for all your help. You work at a world class organization. I was impressed with your attention to detail and knowledge of the guitars. I'm very happy and satisfied with you and your company and will purchase from your company through the years. One happy and satisfied customer,
Hi guys Its Chris' son Dom, Just to let you no that the guitar has arrived and I am very pleased with the product. Thanks for all your help and time you have given us and I am sure to buy more great products from you web site.
...For the record I got my guitar on Friday July 12th and couldn't be happier with it!! The sound is incredible for such an inexpensive guitar. Then to get a free hardshell case and free shipping on top of that!! You guys are truly a blessing to the poor musicians out there. I went to a local music shop and the exact same guitar was $399.99 plus tax without a hardshell case!! (an extra $99.99 plus tax) With you guys, I saved over $250!! Though I don't have a lot of extra spending cash, you guys have my future business and the business of those within my realm of influence!!
Bless you and your business, Timothy Director, Youth Ministries
Hello! I just wanted to thank "World Music Supply" for being efficient and helpful. I ordered my sons guitar by phone July 9 and received it July 12. That is the date promised and even UPS tracking! Thanks very much and we will do future online shopping with you. Not all of our musical supply orders have been positive.......
Jason, Thanks so much for taking care of me. I really appreciate it. I've purchased stuff from another website in the past, and you guys definitely have a better selection, $$ and service :) I'll definitely be buying my audio stuff from you guys from now on -
Terry, I've just received the guitar...really great!!!! It's perfect! Thanks for everything, your time and patience, and your huge efficiency.
I have been dealing with 00000000's 00000d for some time, and didn't know about your company until recently. I ordered an Ovation guitar yesterday from you. Your price was $379.99. 00000000's 00000d sells the same guitar, per their latest catalog, for $599.00. I found it hard to believe that I was actually getting the guitar for that price. Until this morning, when it arrived - the day after I ordered it. Your company is really providing a service. From now on, I'll check with you FIRST.
Lee F. Kentucky
All: I purchased a Takamine EG280RS last week and it arrived yesterday. It is a birthday gift for my wife. I presented it to her last night and she loves it. The color and finish is absolutely beautiful. I'm not a guitarist but it sounded real good to me when she played it. We hooked it up to her amp and it sounded great with that as well. Just wanted to let you know of one more satisfied customer.
To Terry Lee and everyone at World Music Supply (Sight and Sound), I (Chris NYC) recently ordered an acoustic guitar - Alvarez PD100S and a hardcase. I'm letting you guys know that everything went Perfect. I received your emails and tracking, and everything went as you said, the time schedule was on the money! The guitar arrived in MINT condition, the case is great and the price was great. I am totally satisfied.
Dear Sirs, I recently ordered 5 sets of guitar strings and a guitar tuner. I normally don't take the time to write a complimentary letter or a letter of complaint. So, this is an unusual exception. But, I must say that you guys have excellent prices, an excellent selection of product, delivered the merchandise, as promised, and in a very timely fashion. It is nice to know that service oriented firms still exist. I will definitely be purchasing again from your company. It was, indeed, a pleasure doing business with your firm. Keep up the good work.
Thanks, You guys are always a pleasure to do business with. My friend is going to go ahead and buy another guitar... since the price is so low.
Hey, You guys have great prices. Im getting a new amp from you guys in the next week. It should be awsome! So thanks again and please make no changes to the prices!!!!
I look forward to this guitar and ordering from you guys again!
Thanks for the guitars and the rapid shipping, they arrived yesterday in perfect condition. A real pleasure doing business with you, much better than my former supplier.